Overview:
The purpose of the Analysis phase is to ensure that a foundation is built that will allow performance improvement to take place.  Our process combines the best qualities of many traditional models, including ADDIE and ISD.  We feel that the Analysis phase is the most critical because it provides the framework to allow training success for the future. 
 
Objectives:
The key objectives of the Analysis phase are:

• Identify the target audience(s).
• Determine the skills, knowledge, and behavior required in order to perform job functions at a high level.
• Identify areas of opportunity for training projects. 
• Analyze any perceived performance problems.
• Define the expected outcomes of training.
• Identify any performance metrics that can be used to benchmark the success of training.

Methodology:
Some of the tools used by MST during the Analysis Phase are:

• Written surveys
• Interviews of key personnel
• Observation of job tasks
• Development of competency models
• Analysis of work flow and work processes

Analysis → Assessment → Design → Development → Implementation → Evaluation